FAQs!

Your One Stop Shop all your Art related needs..

It's our pleasure to create our Customers Heirloom

Perfect platform for your Art work and new Commission works !!









 

Will Our Drawing Be Automatically Added To Your Gallery Or Can We Request That You Do Not?

 

We Always Take Great Pleasure In Displaying Our Unique Pieces Of Art In Our Portrait Gallery – But If You Specifically Request That We Keep Your Portrait Private, We Will Respect That.

 

How Long Will It Take Until I Receive My Portrait?

Depending On Our Workload It Normally Takes 4 – 10 Weeks But If You Have A Personal Deadline (An Anniversary Or Birthday Etc) We May Be Able To Re-Arrange Our Delivery Schedule For You.(Oil Painting Takes Longer Time)

 

How Do I Pay You For My Portrait?

All Payments To Us Are Made Online Through Our Website, Which Is Secured. If You Are Unable To Pay Online We Can Provide Alternative Payment Route Once Your Order Is Placed

Does The Price Include Postage/Delivery?

No – Postage (Registered) Is Extra

We can discuss this while placing the order and confirm the delivery cost.

 

Do You Frame My Drawing Before It Is Sent?

No Sorry We Don’t Offer A Framing Service As Yet – We Leave That To You To Buy Your Own Frame To Compliment The Area Your Portrait Will Be Displayed In (You Will Save On Courier Charges)

We can provide this service on request. The cost and options can be discussed while placing the order.

 

Can You Draw 2 People Together Even If I Give You Separate Photos?

Yes Of Course – Remember All Photos You Send Must Be Clear And In-Focus The More Detail We Can See The More We Can Add To Your Portrait.

 

Can I See The Portrait Before You Send It To Me?

Yes – We Can Email You A Sample Mockup To Make Sure You Are Happy With It Before Your Original Portrait Is Sent By Registered Post/Courier.